Useful information

How long does an order take?

All Babs are carefully prepared and dispatched within an estimated 3 working days after order confirmation.

Do you ship internationally?

Yes, we ship to different countries. Delivery times may vary depending on the destination.

How to choose the size?

BABS fit true to size. If you are unsure between two sizes, we recommend opting for the size you usually wear. If you need further assistance, please contact us.

Can I swap my pair?

Yes. Should you need to exchange the size or model, the exchange can be made within 6 days of receiving the order, provided the product shows no signs of use.

How can I request an exchange?

Simply get in touch via the form or email, stating your order number and reason for exchange.

How should I care for my BABS?

We recommend gentle cleaning with a soft cloth and natural drying, in order to preserve the materials and durability of the item.

Can I wash the BABS?

Yes, depending on the specific materials of each model. We recommend delicate programs or hand washing. If in doubt, please contact us.

What are the payment options?

Payments can be made via credit card, bank transfer, PayPal, and other online payment platforms. All transactions are securely processed through Shopify.

Do you make custom BABS?

Yes, we develop custom pairs.
As this is a process developed in small batches and subject to material availability, delivery times may vary depending on each order.
For more information, please contact us.

Contacts